Privacy Policy

Last updated: November 19, 2025

Ontario Metal Products (“we,” “our,” “us”) is committed to protecting your privacy. This policy explains what information we collect and how we use it.

1. Information We Collect

1.1 Information You Provide

We collect personal information when you:

• Purchase products via WooCommerce
• Submit an estimate request form
• Submit a contact form
• Create an account

This may include:

• Name
• Address
• Email
• Phone number
• Order details
• Project details (from estimate forms)

1.2 Automatically Collected Information

We use Google Analytics to collect standard usage data, including:

• IP address
• Device type
• Pages visited
• Time on site
• Browser information

This data is anonymized and used for analytics and performance improvements.

1.3 Cookies

WooCommerce and Google Analytics use cookies to:

• Maintain shopping cart functionality
• Track user behavior
• Improve website performance

You may disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide quotes and responses to inquiries
• Improve website functionality
• Maintain internal records
• Communicate updates or important notices
• Prevent fraud or misuse

We do not sell or rent your personal information.

3. Payment Information

Payments are processed securely through third-party gateways. We do not store your full credit card details on our servers.

4. Sharing of Information

We may share information with:

• Payment processors
• Shipping carriers
• Service providers required to operate the website

These partners only receive the data necessary to perform their services.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes listed above, comply with legal requirements, or maintain transaction records.

6. Security

We use reasonable technical and organisational measures to safeguard your data. However, no system is 100% secure.

7. Your Rights

You may request to:

• Access your personal data
• Update or correct information
• Delete your account (subject to record-keeping obligations)

To do so, contact us using the details below.

8. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact

Ontario Metal Products
905-658-8300
admin@ontariometalproducts.com
8376 Highway 3, Dunnville, Ontario